Oh the FedEx stories continue. I just had a nice chat with them about a package from last week. They are so well run that even after I talked to the depot in my region and the package finally being delivered. FedEx was still working on my claim that was not a claim anymore. They had no idea that this should've never generated a claim, because they had the package the entire time, but continued to work on the claim for the package that was delivered. This all happened because they claimed it was delivered but wasn't and they never updated that they had the package in their possession until I, in a real nice tone, demanded to speak to a manager, who was very helpful.